A channel buffers
Close the player completely and reopen it, then try the FHD version of the same channel. If it persists on one channel only, message support and we will move your line to another server node.
Support & answers
DrogonTV frequently asked questions
Everything customers ask before and after ordering, answered plainly. If your question is not here, our team replies on WhatsApp in about six minutes, day or night.
DrogonTV is a premium IPTV service that streams more than 80,000 live channels and over 240,000 movies and series to the devices you already own: Fire TV Stick, Samsung or LG Smart TV, Android TV box, iPhone, iPad, Apple TV, MAG box, PC or Mac. You get one login that works anywhere you have an internet connection.
Yes. DrogonTV is set up for those three markets first: UK channels with Premier League football, US networks and local channels by city, and Canadian English and French packages including TSN, Sportsnet and RDS. The TV guide follows your local time zone.
Plans start at $15 for one month. Three months is $35, six months $55, one year $80 with a free bonus month, two years $145 and three years $220. A lifetime plan is available for a one-time $200 while the promo lasts. Every plan is a single payment with no auto-renewal.
Yes. Message us on WhatsApp and we set up a short free trial so you can check the channels you care about on your own device before paying. One trial per household.
Most DrogonTV lines are active in under 10 minutes. As soon as the payment clears, your username, password and server URL arrive on WhatsApp or by email, with the setup steps for your device.
Any standard IPTV player. On Fire TV and Android we recommend TiviMate or IPTV Smarters Pro, on Samsung and LG Smart TVs IBO Player or Smart IPTV, on iPhone and Apple TV IPTV Smarters or GSE Smart IPTV, and on MAG boxes the built-in portal. Our installation guides cover each device step by step.
Each plan includes one connection, which you can use on any device you own. If two or three people want to watch different things at the same time, ask for extra connections on WhatsApp when you order and we add them for a reduced price.
We recommend 15 Mbps for HD, 25 Mbps for Full HD and 35 Mbps or more for 4K. A wired Ethernet connection gives a steadier picture than Wi-Fi, especially during live sport.
Our servers use Anti-Freeze technology and load balancing, with capacity reserved for the big fixtures. If a specific channel ever stutters, support can move your line to a different server in a couple of minutes.
Yes. UFC numbered events, championship boxing and WWE premium live events are part of the line at no extra charge, alongside the regular sports channels.
Card, PayPal and cryptocurrency such as Bitcoin and USDT. Every plan is a one-time payment for the period you choose. There is no recurring billing and no hidden fee.
Yes. Every paid plan is covered by a 7-day money-back guarantee. If our support team cannot fix a technical problem on your line within that window, you get a full refund.
Troubleshooting
Quick fixes for the usual suspects
Nine times out of ten one of these solves it before you even need to message us.
Login says expired
Check that you typed the portal URL exactly, with no trailing slash or space. If the details are right, your term may simply have ended — we can confirm in seconds.
App will not install
On Firestick, enable "Apps from Unknown Sources" in Settings before installing. On Smart TVs, make sure the TV firmware is up to date and the app store region matches your country.
Some channels missing
Refresh the playlist inside the player — most apps cache the channel list. In IPTV Smarters this is Settings, then Refresh, then restart the app.
EPG guide is empty
Give the guide 10 to 15 minutes on first setup, then force an EPG refresh in the player settings. Some apps only pull the guide on a schedule.
Audio out of sync
Switch the audio track in the player, or lower the stream from 4K to FHD. If it happens on every channel, it is usually the device decoder rather than the stream.
Still stuck? Talk to a human
No ticket queue and no chatbot. Message us on WhatsApp or Telegram and a real member of the DrogonTV team answers — usually within six minutes, including at 3am on a match night.